Privacy policy

Sarmas Jewels ("we", "us") operates sarmasjewels.store. We are the data controller for personal data collected through this website. Contact us at hello@sarmasjewels.store.

Contact and delivery details you provide at checkout (name, email, address, phone), order history, correspondence with our team, and basic technical data such as device type and pages visited.

We do not store your full card details. Card data is entered directly with our payment processor and never reaches our servers.

To take and deliver your order and handle returns (performance of a contract); to prevent fraud and keep the store secure (legitimate interests); to meet accounting and tax obligations (legal obligation); and to send marketing email where you have opted in (consent, withdrawable at any time).

Our payment processor, delivery carriers, and the providers who host this website and our email. Each processes data only on our instructions. We never sell your personal data.

Order records are kept for 7 years to meet tax requirements. Marketing contacts are kept until you unsubscribe. Support correspondence is kept for 2 years.

You may request a copy of your data, ask us to correct or erase it, object to or restrict processing, and request portability. Email hello@sarmasjewels.store and we will respond within one month. You can also complain to the ICO at ico.org.uk.

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